PFOT Ordering Policies

Before placing an order, read this policy form and contact us if you have questions or issues. You agree to PFOT terms and conditions when placing an order by phone, fax or online. 

As always, you can reach us by phone at 732-462-4474 (phone) or email at CustomerService@pfot.com

Terms & Conditions of Sale:

• All orders are subject to acceptance by Pocket Full of Therapy, Inc. An order may be declined at the soul discretion of PFOT, even if previous orders were accepted.
  

 

• Minimum order is $20.00 US. Orders under this amount will incur a $3.00 US service charge. 

 

• Purchase Orders are accepted from approved agencies. Shipping charges must be included on purchase order. All P.O. bills are payable net 30 days of invoice. Past due balances are subject to finance charges. Please find complete information and directions under the Purchase Order Tab.

 

• Orders from individuals are gladly accepted. Payment (check, money order or credit card) must be submitted with order. If prepaying with a check, please call for availability of items. Shipping charges must be included. Please call for shipping rates to areas outside of the contiguous US.  A minimal post office fee of $10.00 will be added. Please see additional information under the Shipping Tab. PFOT reserves the right to pass on any additional postage/shipping costs to the consumer, as needed. 

 

• Only US funds accepted. Foreign orders must be prepaid in US funds on credit card. Please see complete information and directions under the International Order Tab.

 

• There is a $20.00 US fee on all returned checks or credit card chargebacks.

 

• Prices subject to change without notice, including shipping/handling rates as needed. 

 

• Substitutions may be made, of equal or higher value, unless otherwise stated.  
  

 

• Please check your order promptly. Damages, errors and shortages must be reported immediately. Please find complete information under the Damages/Errors/Returns Tab.  A credit slip will be issued for all credits/refunds under $30.00 US.

 

Safety/Conditions of Sale:

• When using our toys and materials, manufacturers safety recommendations, when indicated, should be adhered to. The developmental age of the client should be considered and use for safety recommendations, rather then the chronological age. Adult supervision and common sense should also be used at all times. 

 

• Since results obtained with the use of our toys and materials depend greatly on circumstances beyond our control, we cannot assume and we disclaim responsibility for any damage, expense, or injury of any kind associated with the use of toys and materials sold by Pocket Full of Therapy, Inc. Failure to notify us before ordering shall constitute acceptance of these conditions of sale.

 

Questions:

• Please call or write us with any questions you may have. If you would like, you may request to speak with our Occupational Therapist, Special Educator or Learning Disability Consultant.